Customer Service

Effective date: December 29, 2018

Order processing

Please allow 24-36 hours to process your order. We do not ship on weekends. Occasionally items may be oversold. If an item is sold out, you will be notified via email or telephone. In that case item can be voided and the purchase amount refunded. Please note, for purchases outside the Lithuania, your bank may charge an international processing.


Items can be returned for store credit or refund within 14 days of the purchase as long as product is in its original condition and returned to us with original packaging. All shipping fees are non-refundable unless product is determined to be damaged or defective. Before returning any items please contact us by email at:


All orders ship Monday – Friday. Domestic orders will ship via Venipak or postal service and International orders will ship via International post or DHL. You are able to select your shipping cost and options at the time of checkout. Upon shipping, you will receive a tracking number and confirmation outlining the details of your order. Please contact us if you have any questions about your order by email:

Contact Us

If you have any questions about Customer Service, please contact us: